Billing Policy
All payments must be rendered when services are provided. We accept Mastercard, Discover, VISA, American Express, Care Credit and personal checks. For returned checks a service fee of $25.00 will be charged to account in addition to the amount of the check. There is a 1.5% per month or 18% per year finance charge added to all balances that are 30 days past due in addition to a $10.00 billing fee added to the unpaid balace each month. We understand when some medical services may exceed your budget. You have the option of Third-Party financing, CareCredit. We also strongly recommend getting pet insurance.
Pet Insurance
Most pet insurance carriers cover routine services such as vaccination, exams, spay/neuters etc. Pets Best Insurance is our favorite for their excellent policies for less than $35/month and between 70-100% of your vet bill is reimbursed! Pets Best will help cover very expensive or catastrophic conditions with limits of up to $5000 per year for primary veterinary care or specialist care. Pets Best also has genetic disease coverage as well. Ask for breed-specific coverages. We recommend Pet Best Insurance. Check out their 5% Discount.
Third-Party Financing
CareCredit is a third-party financier that will extend to you either a line of credit or handle the payments on a large unexpected veterinary bill. CareCredit handles its own approvals. You may also use CareCredit for your own medical and dental expenses.
Call 704-922-7607 or fill out our printable form